Warranty Details

If you have purchased a Karün product, you have the possibility to subscribe to THE NEST warranty. What does that mean?

With THE NEST warranty, we commit to always be there for you:

- We will always support you; every problem has a solution.


- Manufacturing defaults are covered for a period of 1 full year, offering free exchange.


- If your product has reached the end of life, we can offer you to recycle it, with a 25% discount on a new purchase.


If it falls under warranty: 1-year warranty on manufacturing defaults on all Karün products (excl. lenses). Karün will repair if possible, exchange if not repairable and recycle the broken frame / parts. Free return for client.

If it does not fall under warranty: do not hesitate to contact us to check the recycling option in exchange of a 25% discount ticket.


Contact us to europe@karunworld.com for any of these services. To make this effective, be so kind to include the following information on your email message: 

1- How can Karün be of any assistance to resolve your issue?


2- What happened - please describe the issue + send images.


3- Which model do you have (Check inside of temple - 8-character code).


4- Where did you buy the Karun product? (Please include the receipt or proof of purchase).


5- When did you buy the Karun product? (Please include the receipt or proof of purchase).


6- Provide us with your contact information (Full name, address, and phone number).